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Dealing With Unwritten Rules

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“Give some monarch-like authority, and soooner or later there will be a royal screw-up.”
“The most powerful managers are the ones furthest from frontline realities. All too often, decisions made on an Olympian peak prove to be unworkable on the ground.”

- Gary Hamel in ‘First, Let’s Fire All the Managers’.  Harvard Business Review, December 2011.

A factory had recently hired a new CEO. Eager to set an example, the new leader went down tot he shop floor one day. He saw a group of workers busy at their stations, while one guy was leaning against the wall, watching. The CEO marched up tot his guy and asked:
”You, how much money do you make?”
“Two to three hundred bucks a week,” the man answered, looking a little aback. The CEO pulled out his wallet, and handed him $600.
“Here’s two weeks pay – you’re fired.”
As the man quickly left the building, the CEO turned to the shop floor and declared,
“That’s not what we do around here. We keep busy!”
As he was heading back to his office, he stopped to ask one of the stunned workers what that guy actually did in the company. The response:
“That was the pizza delivery guy.”

Meer weten?
Bron: Holocracy: the New Management System for a Rapidly Changing World
Auteur: Brian J. Robertson
Uitgever: Henry Holt, 2015

Klik op: https://www.managementboek.nl/boek/9789047008354/
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